At pkr888, we treat your personal information with the same care we expect you to bring to your gaming experience — seriously and responsibly. This Privacy Policy explains exactly what data we collect, why we collect it, how we protect it, and what rights you have over it as a registered pkr888 player.
This Privacy Policy is issued by pkr888 ("pkr888", "we", "us", "the Platform"), the operator of the online gaming and sports betting service available at pkr888.one and all associated mobile applications, digital interfaces, and customer support channels.
pkr888 acts as the data controller in respect of all personal data collected from registered players, prospective players, and visitors to the pkr888 platform. This means pkr888 is responsible for deciding the purposes for which personal data is processed and for ensuring those purposes comply with applicable data protection standards.
By creating a pkr888 account or using any pkr888 service, you acknowledge that you have read, understood, and accepted the data practices described in this Privacy Policy. If you do not agree, you should not register or continue using the platform.
pkr888 collects personal data through multiple channels and touchpoints during the course of your relationship with the platform. The categories of data we collect are set out below.
When you create a pkr888 account, we collect: full legal name, date of birth, Pakistani mobile number, email address, preferred username, and account password (stored in irreversibly hashed form — we never store your plain-text password).
To comply with our anti-money laundering obligations and age verification requirements, we collect: your National Identity Card (CNIC) number and a scan or photograph of your CNIC (front and back); a live selfie photograph taken while holding your CNIC; and proof of ownership of your registered payment method (e.g., a JazzCash or EasyPaisa wallet screenshot showing your name and CNIC-registered mobile number).
We collect records of all deposits, withdrawals, transaction dates and amounts in PKR, payment method identifiers (wallet IDs, masked bank account numbers), and transaction reference numbers issued by your payment provider.
We maintain records of all games played, bets placed and settled, bonus claims and wagering activity, game session durations, and any responsible gaming tool activations (deposit limits, cool-off requests, self-exclusion requests).
When you access pkr888, we automatically collect: IP address, device type and model, operating system version, browser type and version, screen resolution, time zone setting, and approximate geolocation (derived from IP address — not GPS data).
If you contact pkr888 support by live chat, email, or any other channel, we retain the content of those communications, the timestamps, and the support agent interaction records. This data helps us resolve disputes, improve service quality, and maintain compliance records.
We record your opted-in preferences for promotional communications, including SMS notifications to your registered Pakistani mobile number and email newsletter subscriptions.
| Data Category | Examples | Collected At |
|---|---|---|
| Registration Data | Name, email, mobile, DOB | Account creation |
| KYC / Identity Data | CNIC scan, selfie, payment proof | Verification stage |
| Financial Data | PKR deposits, withdrawals, wallet IDs | Each transaction |
| Gaming Activity | Bets, sessions, game history | Ongoing during play |
| Technical / Device | IP address, browser, OS | Each platform visit |
| Communications | Support chat logs, emails | Each contact event |
pkr888 uses the personal data it collects for the following specific purposes:
pkr888 processes your personal data on the following legal bases:
Given the sensitive nature of CNIC documents and biometric selfie photographs, pkr888 applies the highest level of data protection controls to KYC data specifically.
All KYC documents are stored on isolated, access-controlled servers using AES-256 encryption at rest. KYC files are never stored in the same database as your gameplay or financial transaction records.
Access to KYC documents is restricted to a small team of trained compliance personnel who have undergone background checks. Access events are logged with timestamps and the identity of the accessing personnel. Access logs are retained for a minimum of 5 years.
KYC documents are retained for a minimum of 5 years following account closure, as required under standard AML compliance frameworks. After the retention period, documents are securely and irreversibly destroyed.
pkr888 shares personal data with third parties only where strictly necessary and only with parties who have committed to data protection standards consistent with this Privacy Policy. The categories of third-party recipients are:
pkr888 uses cookies and similar tracking technologies on its website and platform. Cookies are small text files stored on your device that help the platform function correctly and allow pkr888 to understand how the platform is used.
You can control non-essential cookies through the cookie preference panel available in the pkr888 platform settings. You may also manage cookies through your browser settings; however, disabling strictly necessary cookies will impair or prevent access to the platform.
pkr888 does not retain personal data longer than necessary for the purposes for which it was collected. The following retention periods apply:
| Data Category | Retention Period | Reason |
|---|---|---|
| Account registration data | Duration of account + 5 years | AML compliance, dispute resolution |
| KYC documents (CNIC, selfie) | 5 years post account closure | Regulatory obligation |
| Financial transaction records | 7 years | Financial reporting requirements |
| Gaming session records | 5 years | Dispute resolution, responsible gaming |
| Customer support communications | 3 years | Complaint handling, quality assurance |
| Marketing preferences | Until consent withdrawn + 1 year | Consent evidence |
| Analytics / technical logs | 13 months | Platform performance monitoring |
Following the expiry of applicable retention periods, personal data is securely deleted or irreversibly anonymised. Anonymised aggregated data may be retained indefinitely for statistical and business planning purposes.
pkr888 implements a layered security architecture to protect your personal data against unauthorised access, accidental loss, and malicious attack. Key security measures in place include:
As a pkr888 player whose data we process, you have the following rights in relation to your personal data. To exercise any of these rights, contact the pkr888 compliance team via live chat or the support email address displayed in the website footer.
The pkr888 platform is strictly for adults aged 21 and above. pkr888 does not knowingly collect personal data from individuals under the age of 21. Age verification is enforced through mandatory CNIC-based KYC at the withdrawal stage. Registration alone does not constitute verification of age.
If pkr888 becomes aware that a minor has registered an account — whether through KYC review, parental notification, or any other means — the account will be immediately suspended, all gaming activity voided, and any deposited funds returned to the verified payment method after deducting the value of any gaming transactions. The matter will be reported to applicable authorities if required.
pkr888 is an internationally operated platform. Personal data collected from Pakistani players may be transferred to and processed on servers located outside Pakistan for the purpose of platform hosting, technical operations, and third-party processing described in Section 6.
Where such international transfers occur, pkr888 ensures appropriate safeguards are in place, including: contractual data processing agreements incorporating standard data protection clauses; transfer only to jurisdictions with adequate data protection frameworks; and technical encryption measures ensuring data remains protected in transit and at rest across all jurisdictions.
If you have questions about the specific safeguards applied to international transfers of your personal data, you may request details by contacting the pkr888 privacy team at the contact details in Section 14.
pkr888 reviews and updates this Privacy Policy periodically to reflect changes in our data practices, regulatory requirements, or platform capabilities. When we make material changes, we will notify registered players via the email address associated with their account and/or via a prominent notice on the pkr888 platform, a minimum of 14 days before the changes take effect.
The effective date at the top of this document reflects the date of the most recent version. Continued use of the pkr888 platform after the stated effective date constitutes acceptance of the updated Privacy Policy. We encourage you to review this page periodically so you remain informed about how your data is handled.
Previous versions of this Privacy Policy are available upon request by contacting pkr888 support.
For any privacy-related queries, data rights requests, or concerns about how pkr888 handles your personal information, please contact the pkr888 privacy and compliance team through the following channels:
pkr888 is committed to resolving all privacy complaints fairly and promptly. If you raise a privacy concern, we will acknowledge it within 3 business days and provide a full response within 30 calendar days.
If you are not satisfied with pkr888's response to your privacy complaint, you have the right to escalate the matter to the relevant regulatory authority under pkr888's gaming licence, or to seek independent legal advice regarding your rights under applicable data protection law.
Last updated: January 2026. This Privacy Policy supersedes all previous versions issued by pkr888. © 2026 pkr888. All rights reserved.
A plain-English summary of the six data rights every registered pkr888 player holds — and how to exercise them.
Request a full copy of all personal data pkr888 holds about you. We respond within 30 days of verifying your identity. No charge for standard requests.
If your data on pkr888 is inaccurate or out of date, you have the right to have it corrected. Contact support with the correct information and supporting evidence.
Request deletion of your data where retention is no longer justified. Note: AML-mandated retention periods (5–7 years) apply to KYC and transaction records regardless.
Receive your registration and transaction data in a structured CSV or JSON format. Useful if you wish to transfer your history to another platform or simply keep your own records.
Object to data processing based on pkr888's legitimate interests — including certain responsible gaming profiling activities. Processing will stop unless compelling legal grounds override your objection.
Withdraw consent for marketing emails or non-essential cookies at any time via your account settings. Withdrawal is immediate and does not affect lawfulness of past processing.
Six concrete data protection commitments every pkr888 player benefits from — built into the platform by design, not as an afterthought.
All personal data stored on pkr888 servers — from registration details to KYC documents — is encrypted using AES-256, the same standard used by banks and government agencies worldwide.
pkr888 does not sell, rent, lease, or trade your personal data to third parties for marketing purposes. Your data stays within the pkr888 platform unless legally required for AML or regulatory compliance.
Your CNIC scans and verification selfies are stored on physically isolated servers, separate from gameplay and transaction databases, with access restricted to a vetted compliance team only.
pkr888 deletes your data as soon as regulatory retention periods expire — typically 5 years for KYC and 7 years for financial records. We do not keep data "just in case."
pkr888 engages independent security researchers to conduct regular penetration testing and vulnerability assessments on the platform, ensuring any weak points are identified and patched promptly.
In the unlikely event of a data breach affecting your personal data, pkr888 will notify you within 72 hours of becoming aware of the incident — not weeks later — so you can take protective action.
Our live support team is available 24/7 to answer privacy questions in plain English or Urdu. You can also explore the pkr888 Casino, read our FAQ, or review the full Terms & Conditions for complete platform documentation.
21+ only. pkr888 takes data privacy and responsible gaming seriously. Your personal data is protected by industry-standard encryption.